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AgentDesk Availability & Support Resources

Attention Agents!

AgentDesk Availability & Support Resources

Hello,

 

Please be advised that the AgentDesk will be short-staffed over the next couple of months. As a result, hold times may be longer than usual.

For the most efficient support, we recommend reaching out via email to: ATRIO AgentDesk – AgentDesk@atriohp.com

 

Of course, you are always welcome to contact your local Market Manager directly first if you prefer.

 

For member-related questions, such as ID cards, Flex Cards, or claims – Member Services remains extremely helpful and is a great resource.

ATRIO Customer Service is open daily, 8am to 8pm PST. 1-877-672-8620 (TTY 711)

 

Thank you for your understanding and patience during this time.

 

Best Regards,

ATRIO AgentDesk

 

 

Douglas and Lane

Thersea Derby- Market Manager

o. 541-492-2154 | m. 541-817-5067

e. Theresa.Derby@atriohp.com

 

Jackson, Josephine, and Klamath

Toni McMillan – Market Manager

o. 541-492-5129 | m. 541-890-1828

e. Toni.McMillan@atriohp.com

 

Marion, Polk and Portland

Cari Herrera – Market Manager

m. 541-905-6732

e. Cari.Herrera@atriohp.com

 

For questions on contracting, EvolveNXT, commissions, application status,

eligibility, contact our ATRIO Agent Desk.

Agent Desk

Monday-Friday

8:00 a.m. - 5:00 p.m. PST

541-492-2166
AgentDesk@atriohp.com

Last updated Jun 16, 2025

Need Help?

Contact the Agent Help Desk

Monday - Friday 8am-5pm PST

AgentDesk@atriohp.com

541-492-2166

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